Superdesk

Turn customer love into store revenue

Collect visual reviews and customer content. Turn them into beautiful social proof and shoppable UGC.

Customer holding skincare serum in a bathroom mirror selfie
LéaVerified buyer
★★★★★
“My skin feels calmer and hydrated.”
Amber candle glowing during dinner with friends@clarasundaytable
Customer wearing a blue linen dress in a mirror selfie
AmaraVerified buyer
★★★★★
“Light, effortless, and easy to wear all day.”
Customer relaxing with a cat in a rust-colored lounge chair@mara.saturdays
Derya shares a moisturizer in a casual video review.
DeryaVerified buyer
★★★★★
Customer wearing an olive overshirt on a mountain hike
MarcoVerified buyer
★★★★★
“Warm without feeling bulky.”
Friends sharing salad from a ceramic serving bowl@leilagathers
Customer wearing a rust merino layer on a mountain trail
NadiaVerified buyer
★★★★★
“Warm on the ridge, light enough to layer.”
Lucia wears a burgundy dress in a casual fashion video.@luciawears
Customer arranging cushions on a cream modular sofa
HanaVerified buyer
★★★★★
“The room finally feels finished, and lived in.”
Customer carrying a raffia tote in a bedroom mirror selfie
SofiaVerified buyer
★★★★★
“Fits everything without feeling oversized.”
Customer carrying a raffia tote through an outdoor market@noorweekends
Customer reading in a rust-colored wooden lounge chair
JonasVerified buyer
★★★★★
“The chair I reach for every quiet morning.”
Customer wearing an olive overshirt beside a forest campsite@alexoutside
Ceramic serving bowl filled with roasted vegetable pasta
MayaVerified buyer
★★★★★
“Beautiful enough to serve straight from the table.”
Customer wearing a blue linen dress outside a bookshop@sana_in_blue
Camille shares a cognac leather handbag from a Mediterranean courtyard.@camilleedit
Amber candle glowing beside a book and mug at home
LenaVerified buyer
★★★★★
“The whole room feels softer.”
Friends relaxing together on a cream modular sofa@homewithaya
Customer holding coral glow tint at a dressing table@imani.glow
Selin settles into an oatmeal lounge chair at home.@selincelik
Customer wearing a rust merino layer beside a lakeside tent@devontrails
Skincare serum inside a softly folded canvas bag@miradaybook

Trusted by growing Shopify brands

Mical Skincare
Little Gusto
Earth's Mushrooms
Cream Co.
Buldan's
OD Sportswear
Copper Knoll Farms
Naturiga
Fatma Atasoy
Sensy Yarns
Ontrail

Review Collection

Turn more orders into visual reviews.

Send beautifully timed requests, make mobile reviewing effortless, and collect richer customer stories across every touchpoint.

Smarter review requests

We know when and how to ask, so you collect more photos, videos, and reviews.

  1. Product deliveredDay 0
  2. Wait a few daysDay 2
  3. Send review inviteAutomated
  4. Request photo or videoBoost engagement
Solenne

We’d love to hear from you ♡

How do you like Radiance Renewal Cream?

Leave a reviewTakes less than a minute

Effortless reviewing

A beautiful mobile experience that makes sharing feel simple and natural.

Mobile-firstPhoto & videoUnder a minute

Collect reviews at every touchpoint

Collect reviews through customer accounts, package QR codes, and direct links

Solenne shipping parcel with a QR review label
SolenneLOVE IT?Share your experienceTHANK YOU
My orders
Order #SO-10472Delivered
Leave a review
Direct review link
If you’re searching for a new review app, look no further than Superdesk. I’ve tried countless review apps, and this one is hands down the best.
Copper Knoll FarmsShopify Store
5.0 on the Shopify App Store

Product Reviews · Display

Make your best reviews impossible to miss

Showcase ratings, visual reviews, and customer stories in polished displays that help shoppers buy with confidence.

Sofia M.Verified Buyer

My new favorite spot to unwind

This chair is even better in person. The bouclé fabric is incredibly soft and the curved shape cradles you in all the right ways. It instantly elevated my living room.

  • Comfort
  • Seat firmnessJust right

Was this helpful?342

Ivory bouclé lounge chair in a warmly lit living room

Visual UGC

Customer photos and videos, made shoppable

Customer photos and videos come in through reviews, social posts, and uploads. Superdesk pulls them into one library, tags your products, and publishes galleries that sell.

Customer wearing a beige cap and overshirt on a city street
Classic Twill Cap$49.00
Utility Overshirt$129.00
Tag products2
A customer photo made shoppable with product hotspots for a Classic Twill Cap and Utility Overshirt.

Content inbox

  • Reviews
  • Instagram
  • Uploads
Customer wearing a violet beanie in the city
Customer wearing a beige sweater in a sunlit courtyard
Runner in a purple top exercising by the coast
Customer wearing a beige cap and overshirt on a city street
Customer wearing a charcoal puffer jacket in the mountains
Customer upload featuring a cream running shoe

Curate & tag

Pin products to turn posts into shoppable content.

Customer wearing a beige cap and overshirt on a city street
Tagged products
  • Classic Twill Cap$49.00
  • Utility Overshirt$129.00
Add product

Publish

Storefront gallery

Customer wearing a beige cap and overshirt on a city street
Runner in a purple top exercising by the coast
Runner in purple sportswear tying her shoes outdoors
Customer wearing a violet beanie in the city
Customer wearing a charcoal puffer jacket in the mountains
Athlete in purple activewear jumping during a workout
Trail runner crossing a dramatic mountain landscape
Friends running together along a waterfront
Live on your storefront

The platform

One platform, built around your customers

Reviews and Visual UGC share one content library, one dashboard, and one customer record. Loyalty is coming next.

Reviews

Collect and display the proof shoppers trust

Review requests, visual reviews, moderation, Q&A and storefront displays, all in one place.

Great quality and beautiful in my space!

Soft, supportive and even better in person.

Verified Buyer
Ivory bouclé lounge chair in a warmly lit living room

Visual UGC

Turn customer content into shopping experiences

Curate reviews, social posts and uploads, tag products and publish shoppable galleries.

Customer photos prepared as shoppable visual content.
Customer wearing a beige cap and overshirt in the city
Runner wearing purple activewear by the coast
Customer running along a mountain trail
Customer wearing a black puffer jacket in the mountains

Loyalty

Coming soon
Reward the customers who create and come back

Build loyalty around reviews, content and repeat purchases, using the same customer data.

You earned 250 points!

Everything included

Everything you need to grow trust already included

Flat pricing without order-volume increases on Professional and above. No fragmented add-ons for the essentials.The essentials are built in from day one.

  • 1. Unlimited review requests on Professional+

    Unlimited review requests on Professional and above. Starter includes a clear order cap.

    Review requestSent after fulfillmentSent
  • 2. Photo & video reviews

    Mobile-first forms make it easy for customers to share visual proof.

    Examples of customer photos and videos collected through reviews.
    Customer wearing a beige cap and overshirt on a city street
    Runner in a purple top exercising by the coast
    Trail runner crossing a dramatic mountain landscape
    Customer upload featuring a cream running shoe
  • 3. Smart timing & follow-ups

    Send requests after fulfillment and follow up automatically.

    1. FulfilledDay 0
    2. Review requestDay 7
    3. Follow-upDay 14
  • 4. Review incentives

    Reward written, photo or video reviews with targeted discounts.

    Thank you!Here's 15% off your next order.15% OFF
  • 5. Custom questions

    Collect product feedback and customer context beyond the stars.

    • Size
    • Fit
    • Comfort
    • Quality
    • Additional configurable question
  • 6. Smart moderation

    Approval workflows and filtering help keep reviews authentic and on-brand.

    Illustrative moderation queue with fictional example-state counts.
    Pending 12Approved 320Flagged 3
  • 7. Product groups

    Group products and display reviews for the entire group or individual products.

    Example product group sharing one combined review rating.
    Based on shared product-group reviews
  • 8. Visual review displays

    Showcase ratings, written reviews, and customer media across your storefront.

    Example storefront review display with customer media.
    Customer wearing a beige sweater in a sunlit courtyard
    Customer wearing a beige cap and overshirt on a city street
    Customer wearing a violet beanie in the city
    Trail runner crossing a dramatic mountain landscape
  • 9. Customer accounts & every touchpoint

    Collect through Shopify customer accounts, direct links, QR codes, and POS.

    • Customer accounts
    • Direct links & emails
    • QR codes & POS

Install Superdesk in minutes

Start free, bring your existing reviews, and go live with flat Professional pricing that does not rise with order volume.
5.0 on the Shopify App Store