Superdesk
Pricing

One flat price.Unlimited orders.No growth penalty.

Professional, Advanced, and Premium keep the same flat rate as you scale. Starter is built for early stores and includes up to 50 orders per month.
Every plan includes a 14-day free trial.
Are you an AI agent? See machine-readable pricing

Available plans

Professional is recommended for most growing stores. Starter stays capped at 50 orders per month.

Starter

For early Shopify stores collecting reviews within a monthly order cap.
$14.99/month
  • Up to 50 orders / month
  • Unlimited stored reviews*
  • 2 admin seats
  • Automated review request emails within the order cap
  • Import reviews from supported apps
  • Storefront widgets and multilingual customer surfaces
  • 500 cumulative orders included
Start 14-day free trial
Recommended

Professional

Best fit for most growing Shopify stores collecting reviews at scale.
$38/month
  • Unlimited orders
  • Unlimited review requests
  • 5 admin seats
  • Incentivized photo and video reviews
  • Product groups and custom questions
  • Integrations (Klaviyo, Omnisend, and more)
  • Basic visual UGC actions
  • Remove Superdesk branding
Start 14-day free trial

Advanced

Advanced reviews and visual UGC with AI insights for scaling brands.
$78/month
  • Everything in Professional
  • Advanced visual UGC
  • 15 admin seats
Everything in Professional, plus:
  • Enhanced UGC gallery and shoppable tooling
  • AI review summaries
  • AI sentiment analysis
  • Advanced analytics
Start 14-day free trial

Premium

Enterprise-grade reviews with API access and priority support.
$249/month
  • Everything in Advanced
  • API access
  • 50 admin seats
Everything in Advanced, plus:
  • AI-powered moderation
  • White label
  • Custom integrations
  • Priority support and dedicated account manager
Start 14-day free trial
*Starter includes unlimited stored reviews within its order processing limits. It does not include unlimited review requests.
Compare plans

Everything side by side

Capabilities below follow the Superdesk entitlements catalog (2026.01). Seat counts follow the admin billing UI.

Usage

Monthly order limit
Starter
50
Professional
No limit
Advanced
No limit
Premium
No limit
Cumulative order limit
Starter
500
Professional
No limit
Advanced
No limit
Premium
No limit
Unlimited review requests
Starter
—
Professional
✓
Advanced
✓
Premium
✓
Unlimited reviews (stored / displayed)
Starter
✓
Professional
✓
Advanced
✓
Premium
✓
Admin & staff seats
Starter
2
Professional
5
Advanced
15
Premium
50

Collect reviews

Import reviews
Starter
✓
Professional
✓
Advanced
✓
Premium
✓
Workflow automations
Starter
✓
Professional
✓
Advanced
✓
Premium
✓
Incentives (including media)
Starter
—
Professional
✓
Advanced
✓
Premium
✓
Product groups
Starter
—
Professional
✓
Advanced
✓
Premium
✓
Custom questions
Starter
—
Professional
✓
Advanced
✓
Premium
✓
Form text customization
Starter
—
Professional
✓
Advanced
✓
Premium
✓
Profanity filter
Starter
—
Professional
✓
Advanced
✓
Premium
✓

Display & localization

Widgets library
Starter
✓
Professional
✓
Advanced
✓
Premium
✓
Multilingual customer surfaces
Starter
✓
Professional
✓
Advanced
✓
Premium
✓
Remove Superdesk branding
Starter
—
Professional
✓
Advanced
✓
Premium
✓

Visual UGC

Basic UGC actions
Starter
—
Professional
✓
Advanced
✓
Premium
✓
Advanced UGC tooling
Starter
—
Professional
—
Advanced
✓
Premium
✓

Integrations & analytics

Integrations (Klaviyo, Omnisend, and more)
Starter
—
Professional
✓
Advanced
✓
Premium
✓
Weekly merchant reports
Starter
—
Professional
✓
Advanced
✓
Premium
✓
AI review summaries
Starter
—
Professional
—
Advanced
✓
Premium
✓
AI sentiment analysis
Starter
—
Professional
—
Advanced
✓
Premium
✓
Advanced analytics
Starter
—
Professional
—
Advanced
✓
Premium
✓
Google-related review workflows
Starter
—
Professional
—
Advanced
✓
Premium
✓
Facebook reviews sync
Starter
—
Professional
—
Advanced
✓
Premium
✓

Premium & support

API access
Starter
—
Professional
—
Advanced
—
Premium
✓
AI-powered moderation
Starter
—
Professional
—
Advanced
—
Premium
✓
Predictive analytics
Starter
—
Professional
—
Advanced
—
Premium
✓
Custom integrations
Starter
—
Professional
—
Advanced
—
Premium
✓
White label
Starter
—
Professional
—
Advanced
—
Premium
✓
Priority support
Starter
—
Professional
—
Advanced
—
Premium
✓
Dedicated account manager
Starter
—
Professional
—
Advanced
—
Premium
✓

Included customer-content platform

See what Superdesk Visual UGC can do

Explore Instagram collection, rights management, Shopify product tagging, customer uploads, and shoppable storefront galleries before choosing a plan.

Predictable pricing

Grow your store not your bill

Paid feature plans do not raise price as order volume grows. Starter stays affordable for early stores with a clear order cap.
  • Starter stays capped
    Starter includes up to 50 orders per month and 500 cumulative orders. It is not unlimited review requests.
  • Professional and above are flat
    Professional, Advanced, and Premium are feature-based. Pricing does not increase with order volume.
  • Same trial on every plan
    Each active plan includes a 14-day free trial so you can install and evaluate before billing starts.

Try Superdesk free for 14 days

Install Superdesk on Shopify, pick a plan in the app, and go live without rewriting your storefront.
5.0 on the Shopify App Store